Skip to content

Complaints book

CIVIL ASSOCIATION HELPING SHELTERING
RUC: 20603711476
Address: Cal. General Federico Recavarr No. 111 Dept. 605 (Altura Block 5 Av. Jose Pardo)

Date:25 de December, 2025 5:30PM

1. Personal Information

2. Identification of the contracted good or service

3. Details of the consumer's claim and request Information on the complaint or claim

CLAIM: Dissatisfaction related to the products or services. COMPLAINT: Dissatisfaction unrelated to the products or services; or discomfort or dissatisfaction regarding customer service.
* Filing a complaint does not preclude other dispute resolution options, nor is it a prerequisite for filing a complaint with INDECOPI. * The supplier must respond to the complaint within a period of no more than fifteen (15) business days. * The personal data entered in this form will be used by ASOCIACION CIVIL AYUDANDO ABRIGANDO to process your request and comply with all legal and contractual requirements.

Julián Siucho

Co-founder

In 2017, Julián Siucho Garofolin, a student at Colorado School of Mines, founded Caminando Ando, focused on recycling plastic to create socks and ponchos. Together with Pedro Brescia Hoffman, the initiative merged with Ayudando Abrigando, forming a single organization dedicated to responsible recycling and social support. During this time, Ayudando Abrigando participated in international conferences and established partnerships with companies that continue to collaborate with us today.

Pedro Brescia

Co founder

In 2017, Pedro Brescia Hoffman, a student at The Wharton School of Business, founded Caminando Ando, focused on recycling plastic to create socks and ponchos. Together with Julián Siucho Garofolin, the initiative merged with Ayudando Abrigando, forming a single organization dedicated to responsible recycling and social aid. During this time, Ayudando Abrigando participated in international conferences and established partnerships with companies with which it continues to collaborate today.

Caterina Franco

Director

I joined Caminando Ando when I was 14 years old. I really enjoy skiing in the water and playing soccer. I really like having an impact on the lives of others and helping those most in need.

Sofia Poppe

Director

I joined Caminando Ando when I was 13 years old. My passions include alpine skiing and studying physics. I hope to influence and help many individuals through our positive actions as an organization.